Yarra City Council has scored top marks in the 2012 Benchmark Park User Satisfaction Survey conducted by Integrated Open Space Services (IOSS).
The survey obtains information about park users and park usage including user’s requirements for a facility / service provision and measures satisfaction with park maintenance.
Over the past five years UMS has maintained the public parklands of Yarra, with the latest result in the IOSS survey testament to Yarra City Council’s commitment to deliver quality parkland assets for the community.
The survey scored Yarra City Council over 8 out of 10 in almost all the maintenance areas UMS is responsible for, including high scores for playgrounds, sportsgrounds and mowing. This contributed to an overall score of 8 out of 10 for all of Yarra’s park maintenance areas, with UMS responsible for 17 out of 24 maintenance areas surveyed. This result places the Yarra City Council in sixth place out of nineteen councils in Victoria.
Together, Yarra City Council and UMS successfully deliver a range of services to ensure parkland assets within the municipality are maintained to a high standard and enhanced.